Made-to-Order, Made for You
Each Kozakura Designs piece is created just for you! To reduce waste and promote sustainability, we don’t keep stock—your order is made when you place it.
Order Cancellation Policy
24-Hour Cancellation Window: It may be possible to cancel your order within 24 hours of placement without any charges.
Shipped Orders: Once an order has shipped, cancellations are no longer possible.
To request a cancellation, please contact us promptly with your order number at support@kozakuradesigns.com.
We’ve Got You Covered
While we can’t accept returns for size selection or change of mind, we stand by our quality. If your order arrives damaged, misprinted, or incorrect, we’ll make it right!
How to Request a Fix
If there’s an issue with your order:
1️⃣ Email us within 30 days of receiving it.
2️⃣ Include clear photos of the problem and your order number.
3️⃣ We’ll review & respond within 3 business days with a solution—either a free replacement or refund.
Thoughtful Shopping, Sustainable Impact
Every item is made-to-order to reduce waste and lower our carbon footprint. We appreciate your careful selections—together, we’re creating a more sustainable way to shop. 🌱
Have some more questions?
But I'm really not sure of the size...
Not sure about your size? No worries! Every apparel item has a link to a detailed size chart on its product page to help you find the perfect fit. We always recommend checking it before placing your order.
If you're still unsure, feel free to reach out—we’re happy to help! Since all our items are made-to-order, we aren’t able to accept returns for incorrect sizing, so a quick double-check now can save any sizing surprises later!
What about shipping?
For our shipping information please refer to the Shipping policy
Is there more information about returns?
For our full refund and return policy please click here.